Improve the efficiency of working and customer services independent of time and place
The Elisa OIWA service's versatile group work applications improve the management of working and leisure time, and increase interaction and group work across the network. The service provides your company with flexible cooperation between your employees, customers, partners and other stakeholders.
The availability of your company's personnel is easy to control using integrated e-mail, calendar and instant message applications. As a result, the availability of the personnel and the information required will be easier, thus improving your customer services.
The Elisa OIWA group work applications are based on Microsoft Solution for Hosted Messaging and Collaboration which include Communications-, Sharepoint- and Exchange Server. They provide you with a SaaS service (Software as a Service) that is controlled in a secure, flexible and cost-efficient manner.
Information is easily available
One of the most central features for the efficient work flow practices is that your corporate data will always be available to you. Elisa OIWA group work applications impove information availability providing your company's employees, clients and partners with a single point of information - online portals.
Elisa OIWA group work applications can facilitate the following processes in your company:
- Communication flow with internal and external stakeholders
- Content management and enterprise search
- Document management
Keep up-to-date using e-mail and calendar
The Elisa OIWA service connects your company's e-mail and calendar services to a centralised and secure data system that your company can control flexibly. The services are available independent of time and place, using mobile devices and personal computers.
Users can acquire information quickly and flexibly from their e-mail, calendar, contact people or tasks using key words, dates or other search conditions. Thus, the management of tasks and data, and making contacts, is easy and efficient.
Instant messages speed up communications
With the instant message application, you can quickly request comments on a task at hand using the chat and/or video call feature, and process documents in real time and share them among meeting participants. You can also search for contact information from your company's address list or your computer's local address information, view other users' free/occupied information, and display your absence messages. The distribution of data and features performed in real time help other users in deciding on the best possible contact channel.
