Business Management Solutions
Elisa Russia provides you with the intelligent Business Management solution which is based on the Microsoft Dynamics CRM application. Elisa will be responsible for the service's quality, functionality and reliability following the turnkey principle.
Payments will be realized by the equal monthly installments, with the possibility of system testing before its purchase. There is no need to buy special hardware, as well as to deploy and maintain the system locally.
Microsoft Dynamics CRM is managed by means of Outlook, Microsoft Office pack or through the convenient full-featured web interface.
Business Management through the management of customer data
With the Elisa's CRM application, you can easily monitor customer data in real time – from sale transactions to post-sale support functions. You can view customer and prospect data using the multiple categorisation features. The application helps you in increasing the efficiency of sales, marketing and customer service processes, and thus monitoring your business operations.
The solution provides you with an innovative tool for comprehensive management of customer information. Intelligent management of your clients' data improves personal customer services, thus increasing customer satisfaction. It is also contributing to more transparent and enhanced business processes.
- How to put reasonable sales target that will be executed?
- Which staff brings real profit?
- How to reduce customer care risks?
- How to evaluate the effectiveness of marketing costs?
- How to start automating business processes?
- How to minimize IT costs and take advantages of the latest management systems?
Elisa Business Management solution can help you with these and more.
Cost Effective and Quick Implementation
Often, the most challenging part of proceeding with a new CRM solution is getting started. The new "Quick Start" Microsoft Dynamics CRM offering from Elisa helps you to reduce implementation costs and run up the solution quickly. "Quick Start" includes:
- Adjustment of workstations to support CRM
- Tailoring CRM to meet your business needs
- Data Import Guidelines
- Project documentation
- Hotline support for CRM users